Show Summary:
In this episode of the Grow My Accounting Practice podcast, Mike Milan, also known as Cash Flow Mike, shares powerful insights on transforming client interactions. He introduces the philosophy behind his book Don’t T.E.L.L. Me What to Do!, explaining the acronym T.E.L.L. (Terminate Every Long Lecture), and why shifting from directive advice to client-led conversations leads to stronger relationships and better outcomes. Mike also bridges this concept with The Elevation Sequence, highlighting how its eight techniques—such as The Mirror Moment and The Nudge Pact—help business advisors build trust, engage clients proactively, and drive meaningful action.
Through real-world examples, Mike showcases how applying these strategies has led to breakthroughs in advisory conversations, emphasizing the power of letting clients speak 70% of the time. He wraps up with effective takeaways, encouraging listeners to implement active listening techniques, foster client-led dialogue, and test key principles from The Elevation Sequence in their next client meeting. If you’re looking to enhance your advisory skills and create more impactful client relationships, this episode is a must-listen!
Biography:
Mike Milan, also known as Cash Flow Mike, is a cash flow expert with over 20 years of experience helping businesses unlock hidden cash and achieve financial clarity. As the founder of the Clear Path To Cash program, he simplifies complex financial concepts into actionable steps, allowing business owners and advisors to analyze financial statements quickly, uncover hidden cash opportunities, and create sustainable cash flow plans. His methods have been widely adopted by financial professionals looking for a practical and impactful approach to cash flow management.
Beyond advisory work, Mike is a speaker, author, and trainer, best known for his book The 7 Minute Conversation and his standing-room-only sessions at the National SBDC Conference. He also offers a Clear Path To Cash Certification Program, helping professionals deepen their financial skills while earning CPE credits. With a background in law enforcement and training in “verbal judo,” Mike excels at breaking down financial jargon, a skill he showcases on his engaging podcast, Mike & Blaine. His mission is to equip business owners and advisors with the tools and confidence to take control of their financial future through courses, live training, and his Clear Path To Cash app.
Website:
https://cashflowmike.com
Instagram:
https://www.instagram.com/thecashflowmike/
Facebook:
https://www.facebook.com/groups/theclearpathtocash
Corporate Partner:
Cash Flow Mike: https://cashflowmike.com
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