How Operating Procedures Can Drive Your Business Forward with Michael Palmer

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Show Summary

On this episode, we talk with Michael Palmer.  Do you want to grow that six-figure accounting or bookkeeping practice? The key isn’t sales, at least not sales alone. The key is standard operating procedures.  Michael Palmer walks us through how standard operating procedures or SOPs drive your business forward and to create them is far simpler than you ever expected.

Our Guest 

Michael Palmer is an acclaimed business coach who has helped hundreds of bookkeepers across the world push through their fears and exponentially grow their businesses and achieve the quality of life they’ve always wanted. With 25 years experience in the business world, he’s worked with thousands of entrepreneurs and has an extensive background in large corporate environments such as Dun & Bradstreet and that involved sales, management and project management. An accomplished communicator and ferocious learner, Michael has also discovered wisdom by speaking with many highly notable thought leaders, including New York Times Best-Selling authors, Malcolm Gladwell and Seth Godin, through his roles as a podcaster and interviewer with a Toronto-based conference production company. Michael is an avid supporter of The Terry Fox Foundation and its annual run every year to help fund cancer research. Michael lives in Markham, Ontario with his wife, Mateya and their rambunctious yet irresistibly adorable son, Matthew.

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Corporate Partners

Receipt-Bank – Software and service to make the gathering, storage & processing of bills, receipts and invoices as easy and as cost-effective as possible for businesses. Nextiva – VOIP phone providers for small businesses. Abby Connect -Abby Connect is a live receptionist service which provides a team of receptionists trained to answer, screen calls and fill out intake forms for small business owners. Abby is a cost-smart solution to delivering superior customer service from the very first call to your office. Abby helps businesses distinguish themselves with a great first impression and operate more efficiently. Right Networks – Right Networks gets all your critical accounting and business applications into the cloud so your team can work from anywhere, making it that much easier to collaborate, onboard teammates, and even expand your business into new geographies.

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